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Soft Skills and Professional Development → Generic Soft Skills

Performance Management (GRP-Sof-001)


Description
Performance management is people management. An ongoing process to align individual and company KRA's, performance management helps make both the individual employee and the overall business more successful. It is a cycle. It begins with planning and KRA setting, then moves to tracking and monitoring, and ends with reviewing results and modifying as needed.

In this course, you’ll learn to give feedback effectively and continually. You’ll cover how to

- set and communicate smart KRA's and give feedback.
- challenge top performers.
- meaningfully engage employees.

You’ll also take away tips to continually improve performance and results for management, team, and company.

Course Category: Soft Skills and Personal Development Course Type: Learning Pathway

Content
  • Unit 1 - What is performance Managment?
  • Unit 2 - What is continuous Performance Management?
  • Unit 3 - How to set Smart KRA's?
  • Unit 4 - What are performance reviews?
  • Unit 5 - Preparing and Conducting Effective Performance Reviews.
  • Unit 6 - Courageous Conversations - Feedback for underperformance
  • Unit 7 - Tips for Improving Poor Performance
  • Unit 8 - How to Develop a Performance Improvement Plan
  • Unit 9 - Managing High Performers
  • Performance Management
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever